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Award-Winning
EST. 2010

Your Trusted Travel Partner

Since 2010

We're more than just a travel agency. We're a team of passionate explorers dedicated to creating unforgettable journeys for travelers worldwide.

2010
Founded
120+
Team
150+
Countries
50,000+
Customers
25+
Awards
THE JOURNEY

Our story

Fifteen years of carving out a different kind of car rental in Dubai.

2010

The first key handed over

We started with five cars and one promise: every handover deserves the respect of a luxury experience. Within a year, we had outgrown our first lot in Al Quoz — but that promise stuck.

2016

Going premium, end to end

We launched our luxury and exotic line — Ferrari, Lamborghini, Rolls-Royce — alongside a 24/7 concierge layer that treats first-time visitors and repeat residents with the same care.

2024

Built for the next decade

We rebuilt the booking experience from scratch — live availability, dynamic pricing, and a customer portal that puts your fleet history, contracts and roadside support in one place. The fleet keeps growing. The promise stays the same.

WHY WE'RE HERE

Mission & Vision

OUR MISSION

Make luxury car rental feel effortless.

Every booking, every handover, every late-night call should feel like the easiest part of someone's trip. We invest in fleet, technology and people that make that promise real.

OUR VISION

The trusted name for premium mobility across the GCC.

Beyond Dubai. By 2030 we want Nappa to be the first name visitors and residents reach for whenever they want to drive — from Abu Dhabi to Riyadh to Doha.

On the ground today · 4 locations Dubai
A car rental should feel less like a transaction and more like a handshake. That's the whole job.
K Khalid Al-Maktoum Founder
Proud to be part of the Nappa team — here as your Driver.
Hossam Mahmoud Driver
Proud to be part of the Nappa team — here as your Driver.
Vikram Singh Driver
Sarah leads our Dubai operations with over a decade of luxury car rental experience.
Sarah Johnson General Manager
Khalid ensures every customer experience is smooth from booking to return.
Khalid Al Hashimi Customer Care Lead
Ayesha helps clients find the perfect vehicle, speaking English, Arabic, and French.
Ayesha Khoury Senior Sales Consultant
Rashid keeps our fleet in pristine condition, handling all maintenance and inspections.
Rashid Mehta Fleet Technician
PRINCIPLES

What we stand for

Four principles that guide every booking, every handover, every team decision.

24/7 Roadside Support

Flat tire, dead battery, lockout? We dispatch help anywhere in Dubai within 30 minutes.

NOT JUST A PROMISE

When the road throws a curveball, we're already moving.

3 Providers on call
~30min Typical dispatch
24/7 Across Dubai
We handle Mechanical breakdown Tire / puncture Dead battery Out of fuel Lockout Accident
OUR PEOPLE

The team behind the keys

The people who pick up at 3am, who clean every car between rentals, who answer your emails. Meet some of them.

Hossam Mahmoud

Hossam Mahmoud

Driver
Vikram Singh

Vikram Singh

Driver
Sarah Johnson

Sarah Johnson

General Manager

Sarah leads our Dubai operations with over a decade of luxury car rental experience.

Khalid Al Hashimi

Khalid Al Hashimi

Customer Care Lead

Khalid ensures every customer experience is smooth from booking to return.

Ayesha Khoury

Ayesha Khoury

Senior Sales Consultant

Ayesha helps clients find the perfect vehicle, speaking English, Arabic, and French.

Rashid Mehta

Rashid Mehta

Fleet Technician

Rashid keeps our fleet in pristine condition, handling all maintenance and inspections.

READY WHEN YOU ARE

Let's get you behind the wheel.

Browse the fleet, talk to our team, or open a corporate account. Whatever your need — we'll match the car.

5+ Cars in the fleet
4 Pickup locations
4.0★ Average rating
FEATURED RIDE Toyota Toyota Camry 2024 AED 220 / day View this car